Business Model

LumenCraft Hub curates AI-powered home devices and provides guidance for setup, integration, and everyday use. We prioritize clarity, responsible data practices, and durable utility.

1. Value Proposition

Offer a dependable path to smart living: carefully chosen devices, plain-language guides, and responsive support.

2. Audience

  1. Apartment and house residents adopting smart-home basics.
  2. Households expanding from room-level control to whole-home routines.
  3. Pet owners and families seeking automation for comfort and care.

3. Offering Structure

  1. Device catalog with compatibility notes and quick-start profiles.
  2. Subscription plans for documentation, support, and live onboarding.
  3. Optional on-site assistance in select locations when announced.

4. Channels

  1. Online store and knowledge base.
  2. Live sessions and recorded tutorials.
  3. Community forum with verified tips and templates.

5. Pricing Logic

Tiered plans reflect documentation depth, response time, and level of guided onboarding. Bundle pricing for devices may vary by stock and supplier conditions.

6. Quality & Support

  1. Device tests in real rooms with repeatable scenarios.
  2. Clear labeling of requirements, protocols, and accessories.
  3. Ticketed support with status updates and solution summaries.

7. Ethics & Safety

  1. No unrealistic promises about outcomes.
  2. Respectful data handling with minimal collection by default.
  3. Safety notes for power, placement, and child/pet considerations.

8. Data & Compliance

  1. GDPR-aligned processes and vendor agreements.
  2. Cookie banner with granular choices for non-essential cookies.
  3. Incident response procedures and notification where required.

9. Operations

  1. Reliable hosting, backups, and change logs.
  2. Supplier coordination and inventory tracking.
  3. Periodic reviews of documentation and training materials.

10. Sustainability

Preference for efficient devices, spare parts availability, and packaging that reduces waste where practicable.

11. Continuous Improvement

We iterate based on user feedback, support patterns, and real-world observations in Czech homes and beyond.